Contact
Talk to us.
Questions, bugs, or ideas for the analyzer? Because this tool is fully client-side, the fastest way to reach us is email. We read everything.
General support
support@utilitybox.app
Help using the tool, parsing issues, feature requests, feedback.
Privacy & security
privacy@utilitybox.app
Data-subject requests, advertising & cookies questions, vulnerability disclosures.
Report a parsing bug
When you email us, please include the platform (ChatGPT, Claude, Gemini, DeepSeek or which other AI), the export format (ZIP, JSON or JSONL), and the approximate file size. For your safety, do not attach your actual conversation export to email — send a small anonymized sample instead.
Support domain: inspector.utilitybox.app
Frequently asked questions
What do you need to diagnose a parsing issue?
Tell us the platform (ChatGPT, Claude, Gemini, DeepSeek, or which other AI), the export format (ZIP, JSON, JSONL), and the approximate file size. Attach only a small anonymized sample, never your full export, for your own safety.
Do you store my files if I email support?
No. We will never ask you to email your conversation export. If you share a sample, our mail provider handles it as normal email and we delete it after resolution.
How fast can I expect a reply?
Support emails are triaged daily and usually answered within 1–2 business days.
Is there a community or forum?
Not yet. Email is the primary channel, and the public guide pages double as our documentation.